Universal furnitureComplaints and Reviews

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  • Aug 31
  • Furniture and Decor
  • Braintree, Massachusetts
  • Lulea Cove King Size Bed
  • 73

It is within warranty (i called in June and after many phone calls back and forth they turned me down in August) but they claim that the parts are no longer available so i am to go to Home Depot and figure it out myself or return the bed to Costco. Very convenient for them, as for me? - figure dimensions and find whats needed at HD. - get a baby sitter for my newborn. -rent a U Haul. -get the... Read more

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  • Jan 15, 2013
  • Furniture and Decor
  • Ashburn, Virginia
  • 576

I bought a Universal Furniture set while I was having my new home renovated. When I finally moved into my new home and started putting together the furniture, the footboard of the bed was a different size than the rest of the bed. In the meantime, the dealer I had bought it from had gone out of business. I called Universal and they would not talk to me. They merely directed me to other... Read more

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  • Jan 29, 2008
  • Furniture and Decor
  • New Orleans, Louisiana
  • Dining Room Set
  • 384

My name Angela I am a disabled person so traveling is very difficult for me to keep going back and forth to universal furniture store to keep getting the run around over and over again as of july 6 2007 i purchase a dining room set wich includes table 6 chairs a china cabnit and a server which cost alot of money of which I don't have it was a gift from my friend this set cost 5,000 dollars... Read more

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